Payment Information
SUPRIBUY PAYMENT INFORMATION:
ACCEPTED PAYMENT METHODS:
Supribuy reserves the right to obtain validation of the user’s payment details before delivery of the goods. Once payment has been made for an order, the order remains valid as an offer until Supribuy issues a confirmation of order or a notice revoking the order.
All goods shall remain the sole property of Supribuy until payment has been effected in full by the User. Once payment has been effected a valid sale shall have been concluded encompassing an offer by Supribuy and acceptance by the User. Supribuy offers the following methods of payment in completion of your transaction:
PAYMENT VIA CREDIT AND DEBIT CARDS (PAYGATE):
Please ensure you are activated for internet banking with your bank Supribuy.co.za accepts Credit Card and Debit or Cheque card payment via Visa and MasterCard only. These transactions shall be secure by means of our designated service provider, who shall ensure that your information is kept secure, that the correct amounts are debited and that your information is not disclosed without authorization or leaked, changed or misused.
Should you have any concerns related to your card payment you are to contact us immediately via our designated customer service channels below. The user warrants that he/she is in possession of sufficient funds to complete the transaction and shall be liable for any additional service charges should the transaction be rejected.
PAYMENT VIA ELECTRONIC FUNDS TRANSFER (E.F.T)
Please see below process for EFT and Bank Deposits:
Supribuy.co.za shall accept payment of funds at its sole and exclusive discretion via electronic funds transfer which requires the user to transfer funds directly from his/her bank account into Supribuy.co.za’s account through electronic banking systems. If this method is available, the user will be redirected to Supribuy.co.za’s secure payment gateway and asked to select his/her bank.
The details for the EFT payment will then be displayed, along with instructions regarding references and details of payment. All EFT payments shall require proof of payment to be sent to our designated EFT payments email address before the order is processed. Should the proof of payment not be received, Supribuy.co.za reserves the right to request the same amount and/or within a reasonable time cancel the transaction. Supribuy.co.za reserves the right to charge any additional banking or service fees which may be incurred by means of this payment method.
EFT/CASH DEPOSIT PROCESS (SOUTH AFRICA ONLY):
Please see below detailed process before making any deposits into Supribuy's direct account. Please note doing a direct deposit into our account is not confirmation of an order.
- Customer makes payment into the Supribuy bank account to the value of their order (If the order is under R400 please add R60 for transport) as provided below and sends proof of payment to accounts@supribuy.co.za with all the information.
- Funds may reflect immediately or may take up to 7 working days to reflect
- Reference on the bank deposit must be the customer email address
- All prices are subject to time that the deposit reflects into our account and may vary accordingly.
- Supribuy cannot guarantee the availability of stock when transactions are done with Bank Deposit or Manual EFT Payment methods
- Please ensure if your order is under R400 to add in an extra R60 for shipping charges for within South Africa
- Please email proof of payment to accounts@supribuy.co.za
- Once the funds have reflected into our bank account, we will then issue you with store credit gift card to the value of your deposit
- Click here for Store Credit Procedure
- You will be sent an email with your store credit gift card
- Click the "View Store Credit" button and a unique code will be in your store credit card.
- You will then use this gift card number at your checkout screen in the Gift Card or Discount Code box and the value will be deducted from your order.
- Please note that stock is not reserved once payment is done, it is only reserved once you have done the payment with the store credit that has been issued.
- Any cancellation of orders or refunds done via Cash or EFT Direct Deposit will take 7-14 working days to reflect back into the your account.
The order is only confirmed once you complete the order with the store credit issued and you receive an order confirmation from Supribuy.co.za
BANK DEPOSIT DETAILS:
Account Name: Supribuy Pty Ltd
Bank Name: FNB
Account Type: Platinum Business Account
Account Number: 62836350455
Branch Name: Sandton City, TVL 132
Branch Number: 254605
Reference: use your email address as your reference
All payments must be cleared in the Supribuy designated bank account before an order is finalised.
Where the consumer elects to pay via eft or cash deposit, the following terms shall apply:
- The store credit will be issued only once the payment amounts clear in Supribuy’s banking account.
- The consumer may be liable for payment of a R 60.00 surcharge for the cash payment fees.
- Delivery to the consumer shall be 7 (seven) working days from date of receipt of the payment amounts in Supribuy’s bank account.